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Our Service Offerings
Each service starts where you are. No minimum commitment to something you don't need yet, so you pay for what actually moves you forward.
Frequently Asked Questions
Do you offer fixed pricing?
Yes. Most engagements are fixed-price within the ranges shown, with final scope confirmed during discovery. No surprises after we start.
Domains, hosting, and software subscriptions are billed separately.
How do I know which service is right for me?
If you're unsure, start with a Digital Audit. If the problems are already clear, a discovery call will point us to the right tier. Either way, we'll tell you honestly if we're the right fit.
Do you work with small organizations?
Yes. Many of our clients are small teams doing meaningful work. The engagements that work best are ones where leadership is clear on what's broken and ready to act, not ones where the goal is still being worked out.
Do you offer ongoing support?
Yes. Our Fractional Leadership retainer keeps an experienced hand on your digital systems long-term, so they improve over time instead of drifting back to where you started. Monthly advisory, active oversight, or embedded leadership, depending on what you need.
Do you require a deposit? What is the payment schedule?
Most engagements start with a deposit before work begins, with the remainder billed on a schedule we agree on upfront — paid in full, split 50/50, tied to milestones, or monthly, depending on what fits the engagement. Your proposal spells out exactly what's due and when, before you sign anything.
Deposits are non-refundable once work has started, since they reserve time and cover initial setup and planning.
What happens if the scope changes mid-engagement?
If new work comes up that's outside what we originally scoped, we'll flag it and talk through it before doing anything — no surprise invoices. Depending on the size of the change, that might mean a small addendum to the existing proposal or a separate, clearly priced add-on, in writing.
Not sure where to start?
Book a 15-minute call. You'll leave knowing exactly what to fix first and whether we're the right fit to help.
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